Privacy Policy

PRIVACY POLICY

Last Updated: [October2023]

1. Introduction

McRolly Staffing Agency (“we,” “us,” “our,” or “the Agency“) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mcrollystaffing.com (the “Site“) and use our recruitment and job placement services (the “Services“).

By accessing our Site and using our Services, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the Site or use our Services.

2. Information We Collect

We collect information that you provide directly to us and information about your use of our Services.

A. Personal Information You Provide:
We collect personal information that you voluntarily provide to us when you:

• Create an account on our portal.

• Apply for a job or submit your CV/resume.

• Contact us via email, phone, or our website contact form.

• Engage our Services and sign our Service Agreement.

This information may include:

• Identifiers: Full name, date of birth, gender, nationality, photograph.

• Contact Information: Email address, phone number, home address.

• Professional Information: Educational history, qualifications, work experience, skills, CV/resume, references, salary expectations.

• Financial Information: Bank account details (for refund processing), payment history. Note: All payments are processed through secure third-party gateways; we do not store full credit card details.

• Official Documents: International passport data, national ID card, driver’s license, visa information, and other documents required for job applications and immigration processes.

B. Information Collected Automatically:
When you use our Site, we may automatically collect:

• Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and other diagnostic data.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information to improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Services, including matching your profile with potential employers.

• To manage your account and your registration as a user.

• To facilitate the job application and placement process, including sharing your profile with potential employers abroad.

• To process your service fee payments and manage refunds as per our Service Agreement.

• To communicate with you, including sending you job alerts, interview details, updates about our services, and administrative information.

• To provide customer support and respond to your inquiries.

• To comply with our legal obligations, particularly under the Nigerian Data Protection Act (NDPA) 2023, and to defend our legal rights.

• For internal purposes such as data analysis, auditing, and improving our Services and Site.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Performance of a Contract: Processing is necessary to fulfil the Service Agreement between you and us.

• Consent: Where you have given us clear consent for specific purposes (e.g., sending marketing communications).

• Legitimate Interests: Processing is necessary for our legitimate interests in providing and improving our Services, ensuring security, and growing our business, provided these interests are not overridden by your rights.

• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

5. How We Share Your Information

We may share your personal information in the following situations:

• With Potential Employers: Your profile, CV, and application materials will be shared with employers for whom you are a potential candidate.

• With Service Providers: We may share data with third-party vendors who perform services for us (e.g., payment processing, data analysis, email delivery, hosting services). These parties are contractually obligated to use your data only as necessary to provide these services to us.

• For Legal Reasons: We may disclose your information where required to do so by law, subpoena, or other legal process, or if we believe in good faith that such action is necessary to comply with the law, protect our rights, or ensure the safety of our users or the public.

• With Your Consent: We may share your information with other third parties with your explicit consent.

6. International Transfer of Your Data

Given our core service of placing candidates in jobs abroad, your personal data will be transferred to and processed in countries outside Nigeria, including [e.g., Canada, Poland, Australia, etc.]. These countries may have data protection laws that are different from those in Nigeria.

We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. We only transfer your data to:

• Employers who have a legitimate need to review your application.

• Countries deemed to have adequate data protection laws by the Nigeria Data Protection Commission (NDPC).

• Entities where we have implemented appropriate safeguards, such as standard contractual clauses.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, including to provide you with Services and to comply with our legal obligations (e.g., tax, accounting, legal hold requirements), resolve disputes, and enforce our agreements.

Upon termination of our Service Agreement, we will securely archive your data for a period of 5 years to facilitate potential future services, handle refund queries, or comply with legal requirements. After this period, your personal data will be securely deleted or anonymized.

8. Your Data Protection Rights

Under the Nigerian Data Protection Act (NDPA), you have the following rights regarding your personal data:

• Right of Access: You can request copies of the personal data we hold about you.

• Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Right to Erasure (“Right to be Forgotten”): You can request that we erase your personal data, under certain conditions.

• Right to Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.

• Right to Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, in a structured, machine-readable format.

• Right to Object: You can object to our processing of your personal data, under certain conditions.

• Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 11.

9. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact our Data Protection Officer (DPO) at:

Email: [dpo@mcrollystaffing.com] OR [info@mcrollystaffing.com]
Address: 10B Bishop Oluwole Street, Victoria Island, Lagos, Nigeria.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority, the Nigeria Data Protection Commission (NDPC).